Nearly all businesses rely on contractors to perform certain tasks. From cleaners to professional service providers, like legal firms, it is not unusual for Australian organisations to procure the services of outside contractors. That said, many enterprises choose to go it alone when it comes to their information technology (IT) infrastructure. This might be because the IT wing of the average company started off with someone in the business who had some knowledge of networking, but it rarely remains a good approach.

In most cases, the size and complexity of the average business network will have grown significantly in the last four or five years. Sometimes, in-house IT teams just cannot cope with the demands placed on them. In turn, this can put your business at risk. Why should you procure external IT support services rather than rely on in-house solutions?

Cost-Effectiveness

When it comes to business IT solutions, only very large corporations can afford to run their own network administration because the economies of scale that make this worthwhile only come into play when you have hundreds, if not thousands, of employees. For the average small and medium enterprise (SME), the number of IT professionals you need to maintain a network means the costs can outweigh the benefits. Contracting network firms, on the other hand, provide services to lots of businesses in your location, thereby allowing you to share the costs.

Remote Administration

Although IT networking engineers sometimes need to track down faults onsite and inspect computers firsthand from time to time, the majority of administration jobs can be done remotely. This means an efficient way of running the day-to-day enquiries employees have with their IT equipment becomes available to all. The sort of things that can be done with a simple phone call includes setting up new users, resetting passwords, updating software and dealing with potential malware. The approach is much than obtaining a ticket for your in-house IT staff to deal with once they have time in their schedule to look at it.

Future Challenges

An in-house IT team needs continual reinvestment. Both the IT infrastructure and the knowledge of the employees concerned need to be updated to make them fit for future demand. On the other hand, IT support contractors take care of investing in their knowledge base for you. In other words, you can sit back and relax knowing that your network is fit for your current demands and has the resilience and expertise on hand to withstand potential cyber attacks.